Improvement Frameworks
The diagnostic review is used to understand where the organisation is positioned on its business excellence maturity or lean operation deployment. Industry Forum have been accredited as a training partner by the Special Interest Group for the development and performance activity stream.
What are the benefits?
- Helps an organisation identify its current position and determine future directions and priorities.
- Allow comparisons with the achievements of other organisations.
- Encourage an organisation to monitor its progress on a regular basis.
- Assess whether all members of a management team have the same view of the organisation's achievements and weaknesses.
- Create a focus for agreeing improvement priorities.
- Ensure that the organisation is not over-stressed by too many improvement actions.
- Provides a benchmark against recognised models for excellence.
- Evaluates the use and effectiveness of key processes, tools & techniques in the business.
- Identifies strengths and opportunities in a structured programme of continuous improvement.
Two improvement frameworks have been agreed by SC21 companies to form the basis of a standard approach to supply chain development, these are:
- Determining Excellence (an EFQM publication Ref: ISBN 90-5236-098-7)
- Manufacturing Excellence
We will actively commit to avoiding duplicate diagnostics. Companies which have already adopted equivalent models to Manufacturing and Business Excellence and are demonstrating positive results as a consequence of these equivalent models, should have this work recognised by the SC21 teams.
Where this situation arises, companies may chose to do a gap analysis with Business and Manufacturing Excellence and focus new improvement activities on the perceived gaps, if any. In order to meet the criteria for recognition (bronze, silver and gold), the SBAC's Development and Performance SIG will review the alternative model(s) being used so that the alternative approach being used can be calibrated against the SC21 recognition criteria. This will be undertaken on a case by case basis at the request of an SC21 signatory.
Determining Excellence |
Manufacturing Excellence |
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